{"id":7613,"date":"2021-07-28T21:03:40","date_gmt":"2021-07-28T21:03:40","guid":{"rendered":"https:\/\/exceleris.com\/?p=7613"},"modified":"2021-07-28T22:20:47","modified_gmt":"2021-07-28T22:20:47","slug":"what-is-employee-engagement-overview","status":"publish","type":"post","link":"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employee-engagement-overview\/","title":{"rendered":"What is Employee Engagement? A Comprehensive Overview"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Of the many definitions of employee engagement, Gallup&#8217;s is clear and concise: Engaged employees are enthusiastic and dedicated to their work and their workplace. They are highly engaged, drive performance and innovation, and help the organization move forward. But commitment to the workplace implies loyalty to the company and its leaders. Of course, this requires efforts on the part of leaders to inspire trust.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not sure if your employees are engaged? Let&#8217;s take a closer look at what defines employee engagement.<\/span><\/p>\n<h2>What is Employee Engagement and Why is it Important?<\/h2>\n<p><span style=\"font-weight: 400;\">Are your employees passionate about their roles and personally invested in the outcome of projects? If this is not the case, you may have an issue with employee engagement. To retain your most talented employees, act now to raise engagement from the top to the bottom of your organization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When employees are truly engaged in the workplace, it&#8217;s easier to retain critically needed talent, and it&#8217;s an especially important piece of the job satisfaction outlook. Employees who are less engaged have a weaker tie binding them to an employer. As a result, these individuals may seek other gainful employment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the US, it is estimated that a low engagement at work costs businesses between\u00a0<\/span><a href=\"https:\/\/blog.smarp.com\/employee-engagement-8-statistics-you-need-to-know\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">$450 and $550 billion<\/span><\/a><span style=\"font-weight: 400;\"> each year. Let\u2019s just say that the problem is probably as important in Canada. Disengaged workers routinely take less responsibility for their work, do not champion the company\u2019s culture or values, lack motivation, and drain productivity at your organization. All these factors add up to literally billions of dollars lost in potential productivity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, it\u2019s crucial to improve employee engagement if you want to enhance quality and drive productivity. Engaged employees will deliver better service, better quality, and higher productivity, leading to higher customer satisfaction. Satisfied customers lead to increased sales and a higher volume of business. Ultimately, higher business volume leads to increased profits and greater success for your company. When you have increased profits, you&#8217;ll be able to grow your business and become much more successful.\u00a0<\/span><\/p>\n<h2>Differences Between Employee Engagement and Employee Satisfaction<\/h2>\n<p><span style=\"font-weight: 400;\">It is important not to confuse employee engagement and employee satisfaction. Engaged employees feel an emotional commitment to your company and its goals. This is a different concept than employee satisfaction which has more to do with how employees feel about their jobs and how content they are working for their employers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Satisfaction may contribute to employee retention, but it involves a &#8220;what&#8217;s in it for me&#8221; attitude. Conversely, engaged employees have greater motivation and loyalty and are more likely to advance in their careers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, job satisfaction might be enough to keep an employee at a job, but it&#8217;s not enough to ensure greater productivity. For that, you need an engaged workforce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn the benefits of employee engagement and how to find employees with the right qualities for your company.\u00a0<\/span><\/p>\n<h2>The Benefits of Employee Engagement for Employers<\/h2>\n<p><span style=\"font-weight: 400;\">There are significant benefits for employers that successfully keep employees committed to the job and company, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased productivity:<\/b><span style=\"font-weight: 400;\"> A <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/236927\/employee-engagement-drives-growth.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Gallup study<\/span><\/a><span style=\"font-weight: 400;\"> showed that workplaces with a high engagement rate are 21% more productive.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improved retention and cost savings on recruiting and hiring:<\/b><span style=\"font-weight: 400;\"> Investing time and resources to keep current employees engaged is more cost effective in the long term than having to scout, hire and train new talent.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Better team performance:<\/b><span style=\"font-weight: 400;\"> With a greater number of employees feeling committed to collectively achieving organizational goals, the team dynamic is more positive and impactful.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased profitability:<\/b><span style=\"font-weight: 400;\"> An overall improved performance by engaged employees who dedicate themselves to enhancing the company\u2019s growth and brand, beyond meeting their own satisfaction in the workplace.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improved mental and physical health:<\/b><span style=\"font-weight: 400;\"> This results in a lower risk of burnout, less absenteeism and reduced stress and anxiety levels in the workplace.<\/span><\/li>\n<\/ul>\n<h2><a href=\"http:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-7619\" src=\"http:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation.jpg\" alt=\"\" width=\"878\" height=\"581\" srcset=\"https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-200x132.jpg 200w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-300x199.jpg 300w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-400x265.jpg 400w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-600x397.jpg 600w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-768x508.jpg 768w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation-800x529.jpg 800w, https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/Employee-Engagement_Showing-appreciation.jpg 878w\" sizes=\"(max-width: 878px) 100vw, 878px\" \/><\/a><\/h2>\n<h2>How to Measure Employee Engagement<\/h2>\n<p><span style=\"font-weight: 400;\">In a <\/span><a href=\"https:\/\/hbr.org\/resources\/pdfs\/comm\/achievers\/hbr_achievers_report_sep13.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">study by Harvard Business Review<\/span><\/a><span style=\"font-weight: 400;\">\u00a0of companies having more than 500 employees, 71% of managers viewed employee engagement as critical to success. However, a recent Gallup poll conducted among employees and published in <\/span><b>&#8216;2021 State of the Global Workplace&#8217;<\/b><span style=\"font-weight: 400;\"> revealed that only 19% of Canadian employees felt engaged in their jobs!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Where do your employees fall along the engagement spectrum? How can you find out? Start with a survey to baseline engagement in the workplace. It\u2019s important to canvass all employees, rather than simply taking a sample of the population. When surveying employees:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ask about their organizational pride.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find out about their intent to stay at your company.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ask about their advocacy for the company.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ask employees to rate their opinions on the importance of teamwork, leadership, career development, and outlook for the future.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your organization has gone through extensive changes, an engagement survey can help you understand how employees have adapted to the changes. Additionally, annual engagement surveys help you keep your finger on the pulse of employee satisfaction, engagement, and productivity.\u00a0<\/span><\/p>\n<h2>Ways to Improve Employee Engagement<\/h2>\n<p><span style=\"font-weight: 400;\">You can take proven steps to improve employee engagement. First, make sure your <\/span><a href=\"https:\/\/exceleris.com\/en\/employers\/talent-acquisition\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">recruitment and talent acquisition team<\/span><\/a><span style=\"font-weight: 400;\"> matches the right employees to appropriate roles so that they are working within their range of skills. Provide your employees with any training necessary for them to work effectively, and to increase their professional skill set. This is a big contributor to employee satisfaction and engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to inspire loyalty and commitment, business leaders must provide support to their employees in the following ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set clear and achievable objectives.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Establish trust and empower employees to accomplish those objectives.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer periodic constructive feedback.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facilitate training and development for employees to acquire new skills and knowledge.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Show appreciation and recognition of employee performance and achievements.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All these objectives start with engaged leadership that trickles down to devoted team members.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Find out what your employees need to experience <\/span><i><span style=\"font-weight: 400;\">real<\/span><\/i><span style=\"font-weight: 400;\"> and lasting engagement and do your best to remediate any deficiencies or gaps.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your company will benefit by having highly engaged employees, leading to increased profits. It\u2019s important to measure employee engagement and provide the tools needed to improve performance and productivity. These efforts are well worth the investment and will help your organization achieve the kind of success and<\/span> <a href=\"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employer-branding-and-why-is-it-important-when-recruiting\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">employer branding<\/span><\/a><span style=\"font-weight: 400;\"> that all business leaders dream of.<\/span><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To summarize, an engaged workforce contributes to the organization\u2019s success across all levels. By facilitating an environment that not only enables job satisfaction but also promotes employee engagement, your organization can focus on achieving crucial business goals.\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h2>Contact Us<\/h2>\n<p><span style=\"font-weight: 400;\">Do you want to ensure that you\u2019re filling your accounting and finance openings with the right candidates? As <\/span><a href=\"http:\/\/www.exceleris.com\/en\/employers\/talent-acquisition\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">recruitment and talent acquisition specialists in accounting and finance<\/span><\/a><span style=\"font-weight: 400;\">, we can help you find motivated and engaged employees that can drive your organization\u2019s growth and innovation. To learn more about our talent acquisition services, contact us today.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may also be interested in our next article:\u00a0 <\/span><a href=\"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employer-branding-and-why-is-it-important-when-recruiting\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">What is Employer Branding and Why Is It Important When Recruiting.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Of the many definitions of employee engagement, Gallup&#8217;s is clear and concise: Engaged employees are enthusiastic and dedicated to their work [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7622,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56,57],"tags":[],"class_list":["post-7613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employers","category-tips-advice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is Employee Engagement? 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Discover how employee engagement can help your business move forward.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employee-engagement-overview\/\" \/>\n<meta property=\"og:site_name\" content=\"Exceleris\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Exceleris\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-28T21:03:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-28T22:20:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/exceleris.com\/wp-content\/uploads\/2021\/07\/What-is-employee-engagement.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"878\" \/>\n\t<meta property=\"og:image:height\" content=\"581\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@exceleris\" \/>\n<meta name=\"twitter:site\" content=\"@exceleris\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employee-engagement-overview\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/exceleris.com\/en\/blog\/employers\/what-is-employee-engagement-overview\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/exceleris.com\/#\/schema\/person\/046250db9f2bdbe8f35887f7515f0c80\"},\"headline\":\"What is Employee Engagement? 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